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Articles

  • Migrated Theme Images are Blank or Broken

    Overview You have migrated a Custom Theme or its Palette folder, and notice that Images within the theme, such as the logo, are blank or broken.   Solution Most commonly, issues with broken theme reso...

  • Home Button Changed to News

    Overview This article explains what to do when the button showing as 'Home' earlier has now changed to 'News' on the home page.   Environment Jive Interactive Intranet-Jive Core   Resolution Suggested...

  • Recommended Jive Tiles

    Overview In the beginning, widgets were the standard for building overview pages in Jive. But now there are tiles, and it is a great option. The latest release of Jive offers a large number of tiles t...

  • HTML Tiles on My View

    Overview A customer wants to know if it is possible to include HTML Tiles in the My View in Jive. Environment Jive Interactive Intranet Jive Core   Resolution The My View page currently as of Jive 201...

  • How Does Following More Results Link on Super List Tile Work

    Overview Clicking on the More Results link at the bottom of the Super List tile (screenshot below), the page redirects to all content filtered from newest to oldest instead of loading more results wit...

  • Increasing Custom Tiles Limit

    Overview A client would like to increase the number of custom view tiles that can be displayed in Jive. This article provides instructions on how to increase the maximum number of custom tiles in an i...

  • Search Tile and Tile Configuration Appears Blank

    Overview When the user opens a page that has a search associated tile, the tile appears blank. Similarly, if the user tries to open the tile configuration, it also appears blank. The user wants to kno...

  • Unable to Link Image Collection Section in Helpful Links Tile on Jive Daily

    Overview Helpful Links Tile on Jive Daily is not allowing links to point to the Image Collection section. Steps to reproduce Create a test group. Add Helpful Links Tile. Add a link pointing to the Ima...

  • Questions Tiles Are Displaying Links from Sub Spaces

    Overview This article answers why the tiles of Answered Questions and Unanswered Questions show links from Sub-Spaces and shares the process for showing answers only from the main space, excluding the...

  • Incorrect Subspace Count Is Displayed in All Places

    Overview When a user browses to All Places using the Tiles and Details view, the count includes Subspaces that the user has no access to. This leads to users wondering which Subspaces are not appearin...