Overview When typing the # sign in a content item's description, then typing a word after it, a small popup appears to enable you to create a hashtag based on that word. An issue occurs when you don't...
Overview The home page for your community doesn't appear or doesn't finish loading: You may be able to log in to and use your community otherwise, and the home page may appear when using a browser's ...
Overview You've noticed that the text that can be entered in the notes section of a task is limited to 3500 characters, and would like to know if this limit can be configured/extended. Information T...
Overview You would like to know the last viewed date of a content item, for example, a document, file, or video. This article describes how to get this information. Prerequisites To use the Analytic...
Overview After uploading a file to Jive, the description of the document that is created from that file cannot be updated. For example, after an image was uploaded to Jive and you edit the document in...
Overview A blog post in your community is displaying that it was created at a later date than it actually was. For example, a blog post is showing that it was created on December 12, 2020, but there a...
Overview When viewing the comments of an idea in a stream, a comment is being displayed as being written by a user who liked that comment instead of the person who actually wrote the comment. This als...
Overview A user in your community has created an event, and then clicked on the Add to calendar action in that event's Actions menu in order to download the .ics file for that event: When the user ope...
Overview A user might ask a question like, I cannot change the response after I have indicated that I May join an event? Symptoms could include: The user sees a message “You can no longer attend this ...
Overview You may have files in binary storage, for which the parent/owning document doesn't appear to exist. This may have happened due to a known issue on Jive 9.0.2.1. This article provides you inst...