Overview After a blog post, a video, or another content item was published, it suddenly disappeared, with the message Not Found appearing when you try to view the item, and the message details indicat...
Overview When users follow a link to a content view that was filtered by category or by tag, they see the message Not Found appear on the page. This article provides a workaround for this issue. Sol...
Overview When trying to share a draft version of a blog post with another user, the warning message This user does not have access to the item you're trying to share. An email with an attachment will ...
Overview When trying to update a document, one of the following error messages appears at the bottom of the page: You are not allowed to create or update this content An error has occurred processing ...
Overview When trying to upload an SVG file to Jive, a red A or the error message An error occurred processing your request appears at the top of the page once the transfer completes. Information SVG...
Overview Polls are used to gather votes from the community users. This article provides instructions on how to globally disable the Polls for your entire Jive community. Environment Jive Cloud/On-pr...
Overview After creating a document, then submitting it for approval, you are unable to identify the users who were chosen as the document approvers. Steps to Reproduce Log in to your community. Crea...
Overview When clicking on the Download link in a PDF document, nothing happens, and the document fails to download. The document also has the following message: Waiting for virus scan. The file is wai...
Overview Users are unable to upload files to Jive. When trying to upload a file, an error message with the text The requested action could not be completed due to an error on your external storage pro...
Overview When viewing some Events or Ideas, you may notice that their appearance is strange or not as expected. For example, they may be missing the images, text formatting or the navigation links may...