Overview You might run into a situation where old messages from your content moderation queue disappear. This article addresses why this might have happened, and whether the messages can be restored. ...
Overview When an ICS file for an Event in Jive is downloaded and opened through a third-party program such as Microsoft Outlook, the images in the ICS file are designed to be loaded as remote embedded...
Overview Comments posted in your Jive Community with embedded videos don't show any Video Content for other non-admin users, while the author of the comment and the Admin users can see the Video conte...
Overview When posting a new post, or editing an existing post, on a System Blog, you may see an error message: An unexpected error has occurred. In these cases, the browser developer console may also ...
Overview After creating multiple Events with the same title and schedule (date and time) but a different location in a Place, you don't see all of them listed in the Events tab of the Place. In this s...
Overview A Content item such as a Document that is marked with any Outcome tag such as Reserved, Outdated, or Official is not returned when performing a search in a Place. However, the Content item sh...
Overview After copy-pasting links with internal attachments in the Rich Text Editor (RTE), changing the label for them using the Edit link option doesn't work as the new label is not applied. Here int...
Overview Not all followers for a Place get email notifications when a Content item is created in the Place. This is despite the fact that the affected users are following the place and have the email ...
Overview When an embedded video is created by a user in a Content item, it incorrectly creates a standalone video object (Content) with blank titles. This causes the users to see videos in the Place w...
Overview When the user tries to edit the Overview page in a Place (Space or Group), the webpage hangs on the loading screen. The overview page is not editable. This occurs due to a problematic HTML ti...