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Searching Spaces Returning 'Not Found'

Overview

When the customer is trying to look for some or all Spaces, the results are showing:

Not Found

The item does not exist. It may have been deleted.

 


Screenshot of the error:
ImageToChange.png

 

 


Information

  • Environment: Jive AWS, Cloud legacy, Hosted

 

Process

If you are experiencing issues such as Content, Places or Spaces not appearing in Browse or following lists, then running the synchronize process should fix it.

  1. Navigate to Admin Console > System > Settings > Browse.
  2. Click on the Re-synchronize index button.

ImageToChange.png

 

Confirmation

When looking for a single or all Spaces, the result will bring them up without any Not Found error message.

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  1. Priyanka Bhotika

  2. Posted

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