Overview When the Resolved label is added to an action in a content, it is not possible to remove that action. This article provides the steps to reproduce this issue and the information on the enhanc...
Overview Sometimes when you search for a person in your Jive community, the search results produced may not be as expected, @mentions may not work as expected, the most appropriate match may not be li...
Overview When trying to post a comment on a piece of content, like a blogpost, normal users are not able to see the Add comment button, while administrators can. This article outlines the possible cau...
Overview This article explains how to increase the number of static resources (static files) that you are allowed to upload in a place, being a Space, a Sub-space, or a Group. Solution The system prop...
Overview This article explains if it is possible to export multiple documents at once, and provides possible workarounds. Solution There is no option to export multiple documents out of the box, but i...
Overview When renaming a page and clicking Save, a Page not found error is displayed. Diagnosis This may happen because you hit one of the reserved words when renaming a page. When you rename a page t...
Overview A document, blog post, or another type of content item is not appearing to all of the stream audience or is missing from a news stream that is meant to display it. For example, after a blog p...
Overview This article explains if it is possible to export a list of documents authored by a user and provides possible workarounds. Solution There is no option to export a list of documents authore...
Overview When viewing the preview of an uploaded file in Jive, or when viewing the PDF version of a Jive document by clicking on the View as PDF link, the preview or PDF version isn't displaying corre...
Overview When using Jive Hosted/On-Premise 9.3 or 9.4 instances, you will see the error An unexpected error has occurred while accessing the phase substitution page in the Admin Console if you have on...