Working with videos in Jive
Overview When applying IP restrictions on /admin, video playback on the instance breaks especially on mobile devices. Information This issue was occurring because one of the CSS files needed for the...
Overview After a video was uploaded to Jive, the message An error occurred while processing your video. appears: Solution If this issue is affecting a specific video Navigate to the video in Jive. C...
Overview After uploading a video to Jive, you notice that the video seems to be stuck in the encoding or processing state. In such cases, you may see either of the following errors: Your video is curr...
Overview You notice that in Internet Explorer 11, after uploading captions in a language, the selected language still shows in subsequent selections for caption uploads. This behavior isn't observed w...
Overview In your Jive on-premise or hosted community, when viewing in the mobile view or a sufficiently resized desktop web browser window that mimics mobile devices, the contextual menu doesn't have ...
Overview When you play a video in your community while using the Microsoft Edge browser, the video stops playing/gets stuck a few minutes after it started playing. The video plays fine and doesn't get...
Overview A user in your community is unable to play a video that they have created when using the Internet Explorer (IE) 11 browser or the Edge browser. However, when they try to use another browser, ...
Overview On Jive Cloud, you may encounter an issue where upon uploading 1920x1080p Full HD videos, the videos are only available to view in 480p resolution. If you play the video in full-screen mode, ...
Overview Using Vidyard Responsive Embed HTML code in an HTML tiles scrubs off allowfullscreen parameter in the code causing the video frame to load without a full screen option. This article provides ...