Start a conversation

Articles

Working with videos in Jive

  • How can I post a live video?

    Overview Jive does not currently natively supports posting live video streams. However, there may be times when you would want to create such posts for an event, webinar, or conference. You can use th...

  • Exporting Videos in Bulk Using Batch Downloader

    Overview The Batch Downloader provides the option of exporting and downloading videos in the Jive community in bulk to the community administrators. This functionality is available in all instances (C...

  • Error When Playing Videos 'DASH play request error at URL'

    Overview When trying to play an uploaded video in your Jive community, you see one of the following error messages and the video fails to play: DASH play request error at URL: /api/core/v3/videos/vide...

  • Error 'No compatible source was found for this media' When Trying To Play Uploaded Videos In Internet Explorer 11

    Overview You notice that the uploaded videos are not playing and only a blank black screen is visible when using Internet Explorer 11. Alternatively, an error No compatible source was found for this m...

  • Enabling Video Downloading from a Jive Instance

    Overview This article provides an answer to the query: How to enable video downloading from a Jive instance?   Information Environment Jive Interactive Intranet-Account Support--   Process To enable v...

  • Embedding Videos Inside a Document

    Overview This article shows you the process of embedding a video to the Jive documents.   Information Environment Hosted On-Premise AWS Cloud   Process While working with Documents, on the editor tool...

  • Embedding Videos

    Overview Users are able to embed existing videos to their community in one of two ways: Through the Real-time Editor (RTE) when posting a new comment or reply. Through the Create Video menu as a stand...

  • Embedded Videos In Blog Posts Not Playing In Full-Screen

    Overview When trying to view an embedded video in a Blog Post in full-screen by clicking the full-screen button, the video doesn't switch to full-screen. While at the same time, the other videos uploa...

  • Downloading Videos

    Overview Users are able to download videos on their community if they have permissions to access them. Please check with your Jive Administrator if video downloads are enabled for your community. Envi...

  • Downloading Jive Videos Through API In Bulk

    Overview You are trying to download a large number of videos that were uploaded to your Jive Community and you'd like to know how to achieve this using the Jive API.   Information Using AWS Video Prov...