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Articles

  • Users Being Deactivated After Running the LDAP User Sync

    Overview You may notice that users are getting deactivated from your Jive community after running the Lightweight Directory Access Protocol (LDAP) user sync. This occurs due to a setting that disables...

  • Unable to Modify Department Name in User Profile

    Overview After stopping the use of some of the Active Directory import fields such as Department, you might run into a situation where a user moved Departments. This change needs to be reflected in th...

  • Turning on the SAML Debug Mode Can Degrade Performance

    Overview This article provides a resolution in solving the lag issue by turning off the Security Assertion Markup Language (SAML) debug mode.   Information Environment Jive Interactive Intranet-Accoun...

  • LDAP Is Not Syncing User Details for User After Nightly Sync

    Overview LDAP is not syncing/updating user details despite after a successful nightly LDAP sync process. Environment Jive (all versions)  Resolution Follow the steps given below: Verify the LDAP user ...

  • Initial LDAP Setup Information

    Overview By default, Jive doesn't use a directory server and stores all user data in a database from where it uses it for authentication. If your enterprise already uses an LDAP directory server such ...

  • Testing Your LDAP or LDAPS Settings and troubleshooting "Error connecting to the directory server"

    Overview This article shows you how to test your Jive LDAP integration settings. This process is useful in both setting it up for the first time and when the LDAP sync is not working, helping to rule ...

  • LDAP Mapping Values

    Overview Lightweight Directory Access Protocol (LDAP) is an open, vendor-neutral, industry-standard application protocol for accessing and maintaining distributed directory information services over a...

  • Hidden LDAP Configuration Options

    Overview LDAP has a few hidden options that are configured via System Properties. In this article, you will get familiar with them.   Information The majority of the LDAP system properties can be foun...

  • LDAP Integration FAQ

    Overview This article is a gathering of the most common FAQs in regards the LDAP integration.   Information   About LDAP   What is LDAP? Lightweight Directory Access Protocol is an open, vendor-neutra...

  • Differences Between SAML SSO and LDAP User and Group Syncing

    Overview Jive will sync accounts managed by both SAML SSO and LDAP, although the details of how these synchronizing processes work are different between the two implementations. This document aims to ...