Workflow - Jive Authentication via SAML/SSO

Overview

This article describes the workflow of how Jive Authentication via Security Assertion Markup Language (SAML)/Single Sign-On (SSO) goes.

SAML is a protocol for exchanging authentication credentials between two parties, a Service Provider (SP) and an Identity Provider (IdP). In this case, Jive plays the role of an SP. The SP sends a request for authentication to the IdP, which then tries to authenticate the user.

The same workflow has also been shown in the flowchart at the end of the article.

Process

1. Navigate to your Jive Community.
2. If SSO is enabled, you will be redirected to the IdP login page.
3. Depending on the configuration of the SSO, the user will either be prompted for the Username/Password or will be logged in automatically.
4. Upon successful authentication, the user will be re-routed to the Jive Community.
5. While the site loads, Jive will also be syncing the Profile Fields defined in the Attributes Mapping section.
6. Once all the profile fields are successfully synced, the user will be able to access the Jive Community and the login process will be completed.

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