Overview This article provides a resolution to the following issues: Lightweight Directory Access Protocol (LDAP) users are unable to log in to Jive. LDAP users are not syncing to Jive. New LDAP users...
Overview This article provides information on whether Jive supports multiple signing certificates for SAML or not. Environment Jive Interactive Intranet Jive Core Information Jive only supports one si...
Overview This KB article will guide the user through the process of fixing the issue of Jive not updating Profile Attribute via Okta sync. Information This section will provide valuable information ab...
Overview This article provides information regarding Jive support for Two-Factor/Multi-Factor Authentication (2FA/MFA). Environment Jive Cloud Information 2FA/MFA is not possible in the Jive Out-of-th...
Overview This article describes the issue and its resolution, which occurs when a user is automatically forwarded to the SSO Login page, without letting them select their login method. Environment Jiv...
Overview Users within the organization are unable to access any content after joining the community as External Contributors through an invitation. They are logging in to the instance through their fe...
Overview This article provides information about the possible causes of the error message [LDAP: error code 4 - Sizelimit Exceeded] when it appears in the application logs as a result of an unsuccessf...
Overview Some users are unable to access Jive and are getting an SSO error, even though the users' profile is up-to-date in their Active Directory. When trying to access Jive, the user gets the follow...
Overview When LDAP is integrated into Jive's environment to manage user groups, it provides access to space and permission. In the future, if the user plans to move from one LDAP/Directory Server to o...
Overview This article explains 401 errors received periodically after an hour after login. The authentication token/session seems to expire in Jive after an hour. If the user logs back in, the authen...