Overview This article will help users save their non-published content and access their saved draft. Solution Save Draft is available only for Documents and BlogPosts given the nature of the content...
Overview This article describes an issue in which some items display the following error message when viewing shared user content: ERROR: no template found for jive.browser.contentplacerel.thumbnailCo...
Overview This article explains why a customer might complain that a very old version of the blog was published rather than the newly updated one. Environment Jive Hosted/On-Premise and Cloud Steps to ...
Overview When the customer is trying to look for some or all Spaces, the results are showing: Not Found The item does not exist. It may have been deleted. Screenshot of the error: Information En...
Overview When a single user tries to go to their Home page in Jive, they are getting the following error: An error occurred processing your request. If this problem persists, please contact the webmas...
Overview A Space in Jive is a place for content, including documents, discussions, and blogs. It can also contain projects, polls, tags, and announcements. Contents in spaces, including blogs, can be ...
Overview The logs are flooded with entries from com.jivesoftware.api.core.v3.providers.content.ContentPreviewProvider when you attempt to retrieve the preview image URL for a non-preview capable conte...
Overview The profiles fields are not displaying in the right language for all users. This article explains how you can troubleshoot this issue. Information Environment Jive Interactive Intranet Jive ...
Overview This article provides the solution for when the Favicons on the Safari browser homepage are not displayed, but other browsers (e.g. Chrome or Firefox) are displaying the Favicons in the homep...
Overview When a user creates or edits content, they are automatically added to Participated content, which sends them notifications when any other user makes new changes to it. There are times when th...