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Articles

  • Profile Completion Report Displays Private Fields to Unintended Users

    Overview Private fields are unintentionally shown in the Profile Completion Report. For example, the LinkedIn field is private to a Community Manager user but it is still shown in the Profile Completi...

  • Making Social Groups View-Only / Read-Only

    Overview The customer reported an issue wherein while trying to make all social groups view only, by changing the access of registered users to 'view only', the testing shows that the user can still c...

  • Unable to Create Spaces from Main Create Menu

    Overview Users are not able to create spaces from the Create menu but can create sub-spaces by going to Actions within a current space. This means that no high-level spaces can be created, only sub-sp...

  • Admin Of The User Group With Access To The Place Sees Unauthorized Error When Accessing the Place

    Overview If you are an admin of a user group that has access to a Place but you not a member of the user group, you cannot access the Place and will see an unauthorized error. This article explains th...

  • Moderators Don't Receive Moderation Requests or Notifications

    Overview  This article will help when community moderators don't receive any moderation requests or notifications.   Information Possible causes of this issues: content moderation is disabled user or ...

  • Database Tables Related to Permissions

    Overview Content and Space permissions in Jive are stored in various database tables. This article explains the purpose of these database tables and how they work together to manage permissions.   Des...

  • Permissions by Place(s)

    Overview This article provides information on the different permissions that Jive offers out-of-the-box to control user access to different places and administrative settings. Back to top Information ...

  • Managing Global Blog Permissions

    Overview This article provides an introduction to managing permissions on 'Global Blogs' in Jive and leads to further articles on the topic. Information Global blogs are not associated with a place an...

  • Managing Other Content Permissions

    Overview Other Content permissions enable permissions for features that affect the Jive community on a global level. This article describes the process of setting and managing these permissions.   Sol...

  • Managing Social Group Permissions

    Overview This article provides an introduction to managing permissions for Social Groups in Jive and leads to further articles on the topic. Information Social groups in Jive allow users to create con...