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Articles

  • Jive Auto-Follow Extension FAQ

    Overview The Auto-Follow Extension is a Jive Professional Services plugin that allows a community manager to set up a series of rules that will force-follow a user to any number of different People, P...

  • Managing App Visibility Using Security Groups and the Admin Essential utility

    Overview You can limit the visibility of an app using security groups from the Add-ons tab. You can also specify one or more security groups whose users can see a particular app. This functionality is...

  • Rules Stored by the Auto-Follow Plugin

    Overview The Auto-Follow Extension is a Jive Professional Services plugin that allows a community manager to set up a series of rules that will force-follow a user to any number of different People, P...

  • Auto-Follow Extension User Guide

    Overview The Auto-Follow Extension is a Jive Professional Services plugin that allows a community manager to set up a series of rules that will force-follow a user to any number of different People, P...

  • Creating Auto-Follow Rules

    Overview The Auto-Follow Extension is a Jive Professional Services plugin that allows a community manager to set up a series of rules that will force-follow a user to any number of different People, P...

  • Accessing the Features of the Admin Essentials Add-On

    Overview   Admin Essentials is available as a Plugin and as an Add-On. It adds several useful features not available in the core product interface including changing social group URLs, and bulk-adding...

  • Difference Between the Admin Essentials Plugin and the Add-On

    Overview   Admin Essentials is available as a Plugin and as an Add-On. They add several useful features not available in the core product interface, including changing social group URLs, and bulk-addi...

  • UserID replaced by # in Retention Records

    Overview When looking at the XML produced by the Retention Add-on, a record similar to the following is observed: <ContentEvent> <SequenceNum>2222</SequenceNum> <EventID>1234567</EventID> <ObjectID>11...

  • Unable to Update Jive for Outlook to the Latest Version (Update Button Missing)

    Overview Some users may find that the Update Jive for Outlook button is missing from their Outlook application, and therefore they are unable to update to the latest version of the Jive for Outlook ad...

  • Setting up and troubleshooting the Jive Daily Hosted and On-Premise app

    Overview This article describes the necessary steps to to check and reconfigure the Daily Hosted App. This is useful when the App is not working as expected, but the same steps can be followed when in...