Overview If you are testing or this is a new instance and you find that there is no Tools option in your personal drop-down, follow these instructions to get it fixed. Back to top Information To con...
Overview The Extended APIs plugin provides an additional layer to Jive’s Core APIs. It includes web services used internally that can add functionality to your Jive Community. This plugin is only acc...
Overview This article provides instructions on how to install and set up the Jive Anywhere web browser extension. If you are a system administrator who is looking for instructions on how to install an...
Overview The Outlook Web App Cartridge needs the OWA server details to properly work through Jive Anywhere, unlike other Cartridges that are easier to install. This article provides the steps to follo...
Overview This article provides the steps to install an add-on. A Jive add-on is an archive file containing configuration settings and other data that can be installed into a Jive community. Inf...
Overview This article describes the steps to follow when the customer complains that after the advanced user sync runs, some users do not get updated with the information on the .csv file, and the adv...
Overview This article describes Jive's eDiscovery module. Environment Jive Cloud Information Whenever legal, regulatory or investigative obligations require searching communications in Jive (eithe...
Overview Customers may run into an issue where the custom content embedded into Jive via an HTML widget does not resize correctly. Thus, the content within the widget is cut or unreadable. This is com...
Overview It is common to see different jobs inside Admin Console > System > Management > System Tasks being referred to AppsMarketSyncTask and this sometimes may cause confusion to our customers. This...
Overview Community Manager Reports (CMRs) tool. CMR is a simple analytics tool built into Jive being used by Community managers and Group owners. CMRs provides deep insights into the adoption and gr...