Overview Strategies contain quests in which a user will gain levels as they are completed. From the Strategy tab in the Rewards Console, you can manage strategies that are active in your Jive communit...
Overview Jive Rewards includes a standard set of levels that motivates community users and provide meaningful information about their engagement level based on typical community usage. You can review ...
Overview You can always view the gamification activities of each player, and activate or deactivate players. If you lose track, you can always reset their status via the Players tab of the Rewards Con...
Overview The Rewards and Recognition, also called Playbox, is a gamification solution developed in-house by Jive that acts as a stand-alone service. It intercepts user analytics events on their way to...
Overview Nitro Studio console, a part of the Advanced Gamification system developed by Bunchball, has an identified issue as confirmed by the Bunchball support team which stops the users from logging ...
Overview Users have noticed that after they complete an activity to get a Gamification Badge, the Badge doesn't appear on their profile, or takes a significant amount of time to appear. This article d...
Overview A user has stated that their points got suddenly reset to 0, or that they have lost a lot of their points. They have also lost all of their badges. Solution This issue may have been caused ...
Overview After upgrading your Jive instance, you have noticed that the Gamification console for your community is missing. When you click on your user avatar, the Gamification menu does not appear, an...
Overview You notice that users in your Jive Community are seeing a Loading Points message instead of their points and level on their user profile page for Jive Rewards (gamification). Solution This ...
Overview You may notice that when the users use the Copy function to create new Content, quests are not automatically rewarded despite correct Rewards configuration. This occurs because the Document's...