Overview

This article provides guidance about how to handle custom Quests (e.g. Complete your Profile) that get manually triggered but do not get marked as completed as they should.

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Environment 

• Jive Interactive Intranet.
• Jive Core.

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Resolution

1. Request permission to delete and recreate the custom Quest.
2. Save the Quest details.
3. Delete the failing Quest.
4. Recreate it and test it.

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Confirmation

Ask the customer to test the custom Quest and confirm it gets marked as completed.

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