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  • Installing Jive Playbox Gamification

    Overview Jive Playbox (formerly Jive Rewards) is a gamification solution developed in-house by Jive. It is a stand-alone service that relays user analytics' gamified events straight to the Jive Clouda...

  • Status Levels to Playbox Migration Considerations

    Overview It is possible to upgrade your Jive gamification system. You can migrate from Jive Status Levels (Jive's oldest gamification system) to Jive Playbox or Rewards and the process is seamless. Ga...

  • Customizing User Badges in Jive Playbox

    Overview When migrating to Rewards, only users who are active in your Jive community, completed quests, and badges acquired are transferred to Playbox. Basically, user data from the Status Level gamif...

  • Migrating from Bunchball Advanced Gamification to Jive Playbox

    Overview If you previously used native Jive Status Levels (Basic Gamification) or Bunchball (Advanced Gamification), you can migrate the game results to Jive Playbox. Before you switch to Playbox, rea...

  • Introduction to Jive Playbox Features and Interface

    Overview Once you have completed the installation process, you can proceed to configure the Rewards system via the Rewards Console. You must be familiar with the features available from this native ad...

  • Configuring Event Points in Jive Playbox

    Overview The accomplishment of different event activities around the Jive Community merits different point values. For example, Finding a File event/task might have fewer points than Creating a piece ...

  • Creating Default Quests in Jive Playbox

    Overview Quests in Playbox allow users to earn a specified number of points and potentially a badge or real-life rewards by completing a one-time series of activities. These quests and the equivalent ...

  • Limiting Quests to Specific Users and Adding Permission Groups to Quest Filters in Playbox

    Overview Specific quests can be promoted and made available only for a specific group of users. You can do this by adding a permission group to a quest, or by filtering on other user attributes like D...

  • Activate or Deactivate a Quest in Playbox

    Overview Newly created quests can be only completed by Jive Community members if the quest is still active. The quest activation period can also be changed to certain limits and availability with the ...

  • Adding Events to Customize a Quest in Playbox

    Overview Rewards Playbox, out of the three gamification systems for Jive, allows the most customization for its rewards and quest system. Custom quests can be configured by adding and modifying events...