Overview Community Manager Reports (CMR) comes pre-installed on all CLOUD instances. On-premise users who want to have this feature can download and install the CMR plugin (JAR file) from the Jive S...
Overview The Extract, Transform, Load (ETL) data load process gathers data from the application database, then stores it in the analytics database which is used by the Community Manager Reports. This ...
Overview When a customer applies a filter and exports the CMR Content Leaderboard Report where there are more than 1000 items, the CSV file results are capped at 1000 items. Environment Jive CRM Cloud...
Overview This article provides information regarding why the Registered users count can be higher than the Total users count in the User Adoption graph at the Community Manager Reports (CMR). Enviro...
Overview While troubleshooting Community Manager Reports (CMR), you find that an ETL (Extract, Transform, Load) process is not being completed. In the Social Business Software (SBS) logs, you see the ...
Overview You can have every user-uploaded avatar image to be added to a moderation queue for approval or rejection. This article provides the procedure for setting up user-uploaded avatar moderati...
Overview You can have every user-uploaded avatar image to be added to a moderation queue for approval or rejection. This article provides the procedure for reviewing user-uploaded avatars. Infor...
Overview You can enable moderation in the root container and all groups for the content that the users upload. This article provides the procedure for setting up global content moderation. Infor...
Overview You can enable moderation in a specific space for the content that the users upload to it and the projects under the space. This article provides the procedure for setting up content mode...
Overview You can enable moderation for new user registrations if you have set up the application to allow people to register on their own. This article provides the procedure for setting up user r...