Enabling Username Reminders

Overview

You can configure Jive to send out reminders from the login page for users who forget their usernames. This article provides the procedure for enabling username reminders. 

A user can click I forgot my username on the login screen and receive instructions for restoring it. Clicking the link directs the user to a page where they can generate an automatic email to the address used for registering their account.

Process

To enable username reminders:

1. Navigate to Admin Console > People > Settings > Forgot Username.
2. Select Enabled, to let the users request retrieval of their usernames via 'I forgot my username' link on the login page:
   
3. Click Save Settings, to apply the changes.

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