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Articles

  • Setting up LDAP and Active Directory

      Overview   If your enterprise already uses an LDAP directory server such as OpenLDAP or Active Directory to manage users, you can configure your Jive community to integrate with it. This article pro...

  • Configuring LDAP Server with a Jive Community

    Overview Jive does not use a directory server, by default. For authentication purposes, it stores all user data in a database. If your enterprise already uses an LDAP directory server such as OpenLDAP...

  • Mapping Users from a Directory Server

    Overview If you are provisioning users from a directory server, you can use the User Mapping tab to map selected user fields to be synced with your Jive user information. This article provides the ste...

  • Mapping Groups from a Directory Server

    Overview If you are provisioning users from a directory server, you can maintain permission groups in Jive or use your LDAP permission groups. This article provides information on using the Group Mapp...

  • Synchronizing LDAP Users from a Directory Server

    Overview If you use an LDAP directory server, you can integrate it to your Jive community. This article provides information on synchronizing the users and the groups you provision from a directory se...

  • Supported Directory Servers for LDAP Service

    Overview Jive customers can connect their directory server to their community. However, Jive Support Team does not assist all types of directory servers. This article provides a list of LDAP directory...

  • Private Social Groups permissions for System Administrators

    Overview This article explains what type of access is permitted for Administrators to private groups. Solution Depending on the Administrator specific permission, Administrators may be able to access ...

  • Rebuilding the browse index

    Overview This operation is useful when you cannot find places in the search or in other fields where places are suggested, like for example, when Publishing a document. In Jive a place is a generic te...

  • Upgrade Issue: ETL Jobs Show a Status of Interrupted

    Overview After an upgrade, the ETL jobs in the admin console display the status Interrupted: This article provides information on the cause of this issue.   Prerequisites Jive Hosted/On-Premise.   Inf...

  • User Adoption Report - Missing User Details in the UserResults.csv File

    Overview When reviewing the UserResults.csv file for a User Adoption report that was generated for a space, there are users missing, or there are no users listed: This article provides an explanation ...