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Articles

  • Locating Robots.txt (On-Premise)

    Overview This article provides information related to finding the Robots.txt file. Environment Jive Interactive Intranet - Jive Core Information The Robots.txt file is found on an on-premise instance....

  • Showing Status Updates on the Homepage

    Overview This article briefly answers the question of whether or not it is possible to get status updates on the main Homepage rather than just on the Activity page, and if it is possible to edit/dele...

  • Unable to Add Authors While Editing An Event

    Overview We have discovered an issue in Jive Hosted 9.0.5 where you may not be able to add additional authors while editing events. This article explains how to diagnose the issue and its resolution. ...

  • Jive Webapp Node WAN Distribution (On-Premise)

    Overview This article provides an answer to the query: Can Jive Webapp nodes be distributed across a wide area network (WAN), separate from the database servers?   Information Environment Jive On-Prem...

  • Deleting a Status

    Overview This article briefly answers the question regarding the possibility of deleting a status after posting.  Environment Jive Interactive Intranet - Jive Core Information Right now the functional...

  • Capturing a HAR File in Mozilla Firefox

    Overview This article provides a step-by-step process on saving a HAR file in Mozilla Firefox.   Environment Jive Interactive Intranet-Jive Core--   Process Open Firefox. In Firefox, go to the page wi...

  • Is it possible to access Impact Metrics via API?

    Overview This article provides an answer to the query: Is there a way to get the Impact Metrics information using any Jive APIs?   Environment Jive - Hosted/Amazon Web Services (AWS)/Cloud Version - A...

  • Compatibility Mode for Internet Explorer

      Overview We often receive questions about the compatibility mode being supported in Internet Explorer. We also get cases where customers report that the compatibility mode is not working in Internet...

  • Setting up and Understanding Abuse Reporting in Jive

    Overview Abuse Reporting is a system-wide, global setting: if it's enabled, it's on for every piece of public or private content on which abuse can be reported. This article provides information on wh...

  • Sending Your Browser's Developer Tools Console Errors to Jive Support

    Overview If you are experiencing an issue with the Jive platform then Jive Support may ask you to reproduce the issue once more and then attach the error output from your browser's Developer Console. ...