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Articles

  • Utilizing @mention in Your Status Update

    Overview This article explains utilizing @mention in your status update.   Information You can use an @mention in your status update to call out specific people, content, and places. This can be helpf...

  • Viewing Specific Status Updates

    Overview This article describes the process of viewing status updates of a specific user.   Information When you want to see a certain user's status updates, you can do it by navigating to their profi...

  • Posting Status Update in Groups

    Overview This article describes the process of posting status updates in groups.   Information There may be times you want to limit your status update to only a specific group in your community. When ...

  • Joining User Groups

    Overview This article describes the process of joining groups in Jive.   Information There are several types of groups. Depending on how your community is set up, your group options may differ. You ca...

  • Rating, Liking, and Marking Content

    Overview This article explains rating, liking, and marking content in Jive.   Information You can rate, like, and mark content, so others know it is useful. Marking content helps others quickly see wh...

  • Creating Content

    Overview This article describes the process of creating content.   Information You can create items of the types available in your community. You should choose a content type based on your collaborati...

  • Editing and Deleting Custom Streams

    Overview This article describes the processes of Editing and Deleting custom streams.   Information From any of your streams, you can hover over a place name or person's name and select Following > St...

  • Customizing Email Notification Settings from Your Preferences Page

    Overview This article describes how a user can change notification settings for email and mobile notifications. This is to change preferences for the user themselves.   Solution Go to Your avatar > Pr...

  • Subscribe or Unsubscribe from the Software Status Page

    Overview The Software Status page is broken up into individual components or services that can be toggled to four different operational statuses (Operational, Degraded Performance, Partial Outage, Maj...

  • Frequency and Scope of Jive Software Status Notifications

    Overview Jive maintains a general status page for all regions, consoles, operation systems and other services that a customer would like to receive updates for. In most cases, they will refer to this ...