Overview While investigating the application logs to identify why a place cannot be deleted from your Jive community, you identified an error message similar to the following example that you suspect ...
Overview You would like to redirect users to different landing pages depending on the values of their profile fields, for example, their department or company. This article provides more information a...
Overview Can Jive Support provide tools or scripts to help you measure the performance of your site or load test it? This article provides information on this topic. Environment Jive On-Premise. I...
Overview After clicking on the In a Place option in the Publish Location section of a document, no textbox or dropdown appears to make a place selection: Solution Please capture and attach a HAR fil...
Overview After making an edit or update to a blog post, document, page, or another element in Jive, the change doesn't appear to other users or takes a long time to appear. For example, after updating...
Overview After following a user or place by clicking on the Follow button on their profile or place page, the button status should change to Following. This functionality isn't working correctly/is br...
Overview A group or space appears to have been deleted from Jive. How can you find out who deleted this group and when they deleted it? This article describes how to find the most recent actions taken...
Overview When users access Jive, they are briefly shown a page that says Forwarding to login, with the following text appearing: Teamwork: it's a beautiful thing. In business, it means working togethe...
Overview You would like to recover/restore a document or an uploaded file that was deleted from your community. Solution Please follow these steps as a user with system administration privileges: C...
Overview It is not possible to create a space that is separate from the parent/root space of the community and has no connection to it. It is however possible to create a space that is inside the root...