Start a conversation

Unable to Select a Place Location When Trying to Update or Publish a Document

Overview

After clicking on the "In a Place" option in the Publish Location section of a document, no textbox or dropdown appears to make a place selection:

place_-_Copy.png

 

Solution

Please clear your browser's cache.

 

Testing

  1. Browse to the document in your community.
  2. Click on the "In a Place" option. A dropdown should now appear: mceclip0.png

If the issue persists, contact us so that ATLAS can assist you. If you are not satisfied with the solution provided by ATLAS, then it will create a ticket for you on which you can capture and attach a HAR file.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted
  3. Updated

Comments