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  • Error When Enabling Super Search During Jive for Outlook Installation: The Remote Server Returned an Error: (401) Unauthorized

    Overview When installing Jive for Outlook and the Super Search function is enabled, the installation progress bar gets stuck in Indexing status. After reviewing the logs, the following error occurs re...

  • Unable to Search/Use "@" Documents in Jive

    Overview After creating a document or file in a Jive Instance the user is unable to search it in the Jive Instance. The document can be seen in the activity stream but is not possible to mention the d...

  • Configuring User Search

    Overview This article throws light on User search and might be useful in case one experiences any issue while searching for (specific) users. Environment Jive Interactive Intranet-Jive Core Resolution...

  • Bulk Movement of Content Impacting Search

    Overview If the Bulk movement of the content is done from social groups to spaces, what will be its impact after the bulk movement is done on the Search functionality and how the changes in the conten...

  • Browse More Skills Link Not Working in the People Page

    Overview When browsing the People page of Jive, and clicking on the Browse More Skills link in the Filter by skill option, nothing happens/it does not bring up the Top 200 skills pop-up window. The re...

  • Searching Phrases

    Overview This article provides information regarding the logic behind Jive Core search, specifically when users search for phrases. This article will also provide you answers for the following queries...

  • Searching Using Special Character

    Overview When the user searches using special characters, for example, ö, there are different results compared to using just o but not ö. Environment Jive Interactive Intranet Jive Core Information Ma...

  • Space Issues on Search Server

    Overview This article provides an answer to the below queries: Is it possible to shrink the search index by limiting how far back the search index indexes the content? Can we delete folders on the sea...

  • Dash Character is Ignored While Adding a Synonym to Content Search

    Overview When you try to create a content search synonym that contains a dash (-), the system automatically replaces the dash (-) with whitespace ( ). For example, the synonym term fifty-five will aut...

  • Search Not Working in Internet Explorer

    Overview The following issues are encountered when trying to do a search in Internet Explorer (IE): The site search is not working in IE. Users are unable to get search results using IE. This article ...