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Articles

  • How to Manually Rebuild (Reindex) or Update the Content Search Index

    Overview Sometimes you may find that new content cannot be found when you use the search feature, or the search results are missing expected content. Whenever you search for a particular piece of cont...

  • Checking Who Initiated Content Search Index Rebuild

    Overview This article is intended to provide information on how to check who initiated the procedure for content search index rebuild in Jive.   Information The information presented in this article a...

  • Removing External Search Facets in Spotlight and Advanced Searches

    Overview This article shares the process for removing external search facets, as seen in the screenshot below, from Spotlight and Advanced searches:   Environment Jive Interactive Intranet-Jive Core-A...

  • Configuring Search Synonyms for Content Items

      Overview   The synonym search (also known as search synonym) feature improves search results by allowing you to create lists of synonyms. For example, you might want a search for big to return resul...

  • Checking and Updating the Index Status of a Content Item or Place

      Overview   Content search indexes documents, discussions, blogs, status updates, and external content. You do not have to rebuild the whole index to update the status for a single content item or pl...

  • Enabling Search in Multiple Languages

      Overview   You can enable documents to be indexed and searched in a language-specific manner. Content synonyms are language-specific when you enable multiple language search. For more on synonyms, p...

  • Understanding the Content Search

    Overview This article explains the Content Search in Jive, how it works, where can you find it, and its available options.   Information Content search indexes documents, discussions, blogs, status up...

  • Understanding User Search

    Overview This article explains User Search in Jive, where can you find it, and its available options.   Information Similar to Content Search, you can use the Admin Console to adjust the user search p...

  • Understanding Open Search

    Overview This article explains Open Search in Jive, where can you find it, and it points you in the right direction to learn more about this option.   Information You can make some external search eng...

  • Search Relevance

      Overview You have searched for a particular phrase but the document you expect to get in return is very low in the results. You would like to know if the search string or number of views is more imp...