Overview

You observe that selecting the time filter in the Spotlight search in your Jive Community, causes the page to reload or show an error stating Error Retrieving Results.

Solution

This issue was identified as a bug and resolved in Jive Cloud release 3006.8 with the issue key JVCLD-113385 (release notes on Worx). While the Cloud upgrades are automatically deployed, if you haven't yet been upgraded or have chosen to stay on an earlier version and now would like to upgrade, please get in touch with your Account Manager/Executive to arrange for the upgrade.

Testing

After the upgrade, you will be able to use the time filter in the Spotlight search as expected.