Overview When sending a GET request for the PDF version of a document or blog post (for example, https://jiveinstanceurl/docs/doc-1001.pdf or https://jiveinstanceurl/blogs/blog.pdf), the request somet...
Overview When trying to delete attachments using the API, a 200 response code is returned instead of the 204 that should be returned as per the destroy attachment documentation. Solution Please con...
Overview Your organization's security policy is preventing you from being able to download the RPM dependencies that are needed by Jive using yum or any other Linux package installers, and you would J...
Overview After upgrading to the 9.4 version of Jive, your instance is experiencing significant performance issues or grinding to a halt/freezing when a news stream rebuild or a news stream-related act...
Overview After upgrading Jive to version 9.4, the activity engine server shows a status of Failing in the Admin Console > System > Settings > Activity Engine screen: An error message similar to the fo...
Overview After upgrading the operating system for the systems hosting your on-premise deployment of Jive, you notice that the Enterprise Activity Engine (EAE) engine for your instance is not working, ...
Overview When reviewing the logs for your on-premise Jive community, you may notice the following informational error in the SBS.logs file: ERROR com.jivesoftware.community.favorites.dao.impl.External...
Overview After upgrading to the 9.4 version of Jive, you have noticed that the web servers have a very high usage load. This issue didn't occur on a previous version of Jive. This article describes a ...
Overview After switching to a News-Based landing page, your Jive community is experiencing an outage, is performing much slower than normal, or users are encountering a Temporarily Unavailable error m...
Overview When a user is not logged in to your community, and they click on a link to a group blog, one of the following error messages appears: System Error. We're sorry but a serious error has occurr...