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Can't Delete Attachments Using the API (Jive On-Premise)

Overview

When trying to delete attachments using the API, a 200 response code is returned instead of the 204 that should be returned as per the destroy attachment documentation

 

Solution

Please consult with your IT team to ensure that the SSL certificates used by the API's endpoints are correctly configured and that an SSL connection can be established to those endpoints successfully.

The OpenSSL tool can be used to verify and test SSL connections. The s_client command in particular provides detailed diagnostic information.

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  1. Priyanka Bhotika

  2. Posted

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