'double get for page ...' Error in On-Premise Search

 

Overview

 

This article provides the diagnosis and resolution for the "double get for page" error in the On-Premise search.

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Diagnosis

 

Check the stdout.log for messages like the following:

2013-01-09 08:20:24,018 [qtp1620711584-26] WARN org.eclipse.jetty.servlet.ServletHandler - /searchIndexRebuild/entries java.lang.Error: double get for page 8721 at org.apache.jdbm.PageFile.get(PageFile.java:141) at org.apache.jdbm.PhysicalRowIdManager.allocNew(PhysicalRowIdManager.java:163)

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Resolution

 

To resolve this error:

1. Stop the search service.
2. Delete all files with the names starting with the prefix entityStore, in the search service data directory. The default path for the directory is:

   /usr/local/jive/services/search-service/var/data/contentSearch/

3. Start the search service again.
4. Initiate a content search index rebuild.

Please note that you may see unhighlighted search results until Jive completes the index rebuild.

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