Getting All System Properties for On-Prem Instances

Overview

This article explains the process of getting All System Properties for an On-Premise instance.

Environment

Jive On-Prem

Process

Option 1 - From the Database

1. Run the following query:
   
   

   SELECT * FROM jiveproperty ORDER BY name;

2. Attach and return the results to the case.

Option 2 - From the Admin Console

1. Log in to the Admin Console.
   
   
   
   

2. Click on Advanced Settings.
   
   
   
   

3. Navigate to System > Management > System Properties.
   
   
   
   

4. Select all text on the screen and copy it to the Clipboard.
   
   You can use shortcuts to select all text.
   Windows: Ctrl + A
   Linux: Ctrl + A
   macOS: CMD + A
   
   
   
   

5. Create a new file and paste copied text from the Clipboard to the file.
   
   
   
   

6. Save the file and send it to the Requestor.

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