Overview Users may need to edit the Login Entry Page when adding SSO (Single Sign-On) authentication for External Accessible Groups. For example, in the following case, the Login Entry Page is being e...
Overview Sometimes customers need detailed reports for videos. However, the only available information is present in the Content Leaderboard CMR report and this report only shows the Total Content cou...
Overview This article provides information regarding an issue which occurs when the Posted Date, under the Discussion title, is running out of the screen in Portrait display mode. Information Reprod...
Overview After upgrading an On-Premise instance from Jive 7 to Jive 9, and with the previous configuration of a default watermark in the videos, the following issue might occur: In Admin Console > Vid...
Overview This article provides a resolution to fix the issue below: When copying and pasting links/URLs in the comments within the activity streams, the Rich Text Editor (RTE) box freezes. Informati...
Overview RSS news feed tiles on your Jive hosted instance are unable to parse feed at URLs and show the following error: Failed to parse feed at URL. Diagnosis Follow these steps to reproduce the is...
Overview After upgrading from Jive On-premise 9.0.6 to 9.0.7 the following error is thrown when accessing the Overview page in the Admin Console: Jive SBS Admin Error An error occurred while generatin...
Overview The New Stream pane does not update after adding new people, places, and tags to follow. The Add button turns into In Stream when clicked to confirm that the item has been added. However, the...
Overview When you click on the Sidebar button of a document preview, you see the message Search not available. appearing in the Search box. Information Please upgrade to the...
Overview You have noticed that the database download copies (database dumps) available for download through the Jive Cloud Admin tool for your Jive Hosted instance are not changing in size, and you su...