Overview When a user is invited to a social group, they might not be able to join using the link sent by Jive. This article provides the steps on how to resolve the issue. Environment Jive Inter...
Overview This article intends to provide information on the false issue where Active Directory Distribution List groups are getting access denied. Information Active Directory manages 2 kinds of group...
Overview Moderation allows you to designate one or more users to approve or reject documents, discussions, comments, and many other kinds of content before they are published in the community. You ca...
Overview When creating a new group under advanced options, the overview page is missing. This article provides information on how to resolve the missing overview page issue. Environment Jive Interac...
Overview Federated users from specific user groups cannot log in to the production instance. They receive the generic Generic HTTP 500 Error. This article explains the issue, its root cause and the fi...
Overview The following error is encountered when customers try to delete a group that is attached to the external storage. An unexpected error has occurred The requested action could not be completed ...
Overview This article provides step-by-step instruction on how to delete a group in Jive. Information This is relevant for Jive Interactive Intranet-Jive Core-Legacy, AWS, On-Prem, Hosted environmen...
Overview A user has created a group that is externally accessible. When they invite an external user, they receive the invitation, however, when they try to accept it, it fails. The following errors a...
Overview While trying to invite external contributors to groups, the customers report the following error: Errors occurred while processing Invitations. Individual errors reported for each invited Use...
Overview This article explains the types of groups in Jive. Information A group's type determines who can join, see content, participate, and invite new members. Unlike spaces, which use permissions...