Overview Feeds are a way for you to keep track of updates without having to visit the community. A feed, or an aggregator, brings you a list of updates that you can view in a feed reader. Feeds can ge...
Overview This article describes the issue and its resolution, which occurs when Outlook emails from Jive show a blank page in the reading pane, although, the email is displayed fine if the Jive for Ou...
Overview The user may encounter an issue wherein the hyperlinks to Jive content from a Microsoft Office application (i.e. Outlook, Excel, Powerpoint, Word, etc.) redirect to the login page or index.js...
Overview The user session gets disconnected after 20 seconds without warning. This behavior is only reproducible on Internet Explorer 11 and Windows Server 2012 R2. Environment Jive Interactive Intran...
Overview When the user installs Jive for Office 30.7.54 on Office 2016, the dashboard shows blank. Environment Jive Interactive Intranet-Desktop Integrations: Jive for Office 30.7.54, Office 2016 Repr...
Overview Convert to Discussion feature of Jive for Outlook is creating a discussion with comments in the same order as shown within an outlook interface. The first message at the top (which we expect ...
Overview This article presents the resolution for the issue which occurs when the user downloads document from Jive to their workstation and opens the content in the MS Office. On the JIVE tab, the fi...
Overview The user does not want to display the original author information and wants to mention themselves as the author while publishing a discussion from the email thread using Jive for Outlook. Thi...
Overview You are encountering one of the following issues when trying to use Jive for Office/Outlook: When you log in to Jive for Office/Outlook, an error message appears with the text: Could not veri...
Overview The customer contacted the support and wants to know the Jive for Outlook version information installed on their computer. They also wanted to know the process to update it from within the Ou...