Overview When Jive is configured with any Directory Server, some of the fields on the users' profile are not editable from the user interface in Jive Site. Even admin users who have full access cannot...
Overview The banning feature allows you to prevent users from accessing the community. Banning users may be considered if they are abusive in their messages or if moderating their content is too time-...
Overview Users may sometimes encounter an issue when viewing a Page - it may be displayed in a language that is not according to their preferred language setting. In one such case, a Communications pa...
Overview When performing an @mention, the search list is populated with Usernames instead of Full names (first name and last name). This article provides instructions to fix the issue. Environment ...
Overview The user gets an Unexpected error has occurred message when attempting to delete a document from the Admin Console > Space > Management > Document Management. Environment Jive Interactive...
Overview When accessing a Jive instance, some of the users are seeing the initial login page in English, and some in German (it could be in other languages too): This article provides information rega...
Overview You may want to switch the community to read-only, disallow users to create content, or you may not be seeing the create menu (Pencil) icon. This article provides step-by-step instructions on...
Overview This article guides users in enabling or adding certain logging levels to the default logging levels that Jive captures. This is usually done to gather more information when troubleshooting e...
Overview This article explains the process of getting Recommender Settings for an On-Premise instance. Environment Jive On-Prem Process Log in to the Admin Console. Navigate To System > Settings > A...
Overview The HTML and Formatted Text widgets are extremely flexible but should be used carefully to ensure effective performant pages. These widgets are designed to display customized information on O...