Overview This article addresses an issue where both images and text shift to the left side and appear to cut off from the Formatted Text widget in Jive's Edit Mode. This behavior is seen on iOS Tablet...
Overview The customer may contact support and ask how to make the banner image best fit inside the banner frame. This article provides the resolution for the banner image issue. Information Environm...
Overview The users reported an issue wherein they are getting the below message on their profile photo: Your photo has been placed in a moderation queue and will be posted when it is approved by a mod...
Overview The customers report that they can not increase the page limit per space/group/project beyond 5 using the Page Limit dropdown under Admin > System > Settings > Pages section. The options for ...
Overview Viewing users' profile for some users returns the following error message: Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or ...
Overview While trying to upload an image file via Action > File, users may get an error message stating: Image exceeds the maximum number of pixels allowed. This article provides step-by-step instruct...
Overview This article provides a solution for when the user is trying to upload a picture in a blog post, but the Insert Image icon is not present. Information Steps to reproduce Log in to Jive....
Overview This article provides a resolution related to these issues: Static resources (images) are not displayed in Internet Explorer (IE). They are displayed normally in Chrome. Information Environ...
Overview Users can not edit a Document type post. They receive an error; Your content includes too many images. The max is 50. This article explains the Root Cause of this issue and provides a fix. En...
Overview Jive users are not able to insert/embed an uploaded image into a video's description via the RTE (Rich Text Editor). After they click on the Insert Image button, the From your computer option...