Overview

This article provides instructions on how to configure Jive for Outlook on your Jive instances and it is meant to be used by system administrators. If you are an end-user who wants to install the Jive for Outlook add-in, please refer to Installing and Configuring Jive for Outlook For End Users.

Prerequisites

• Administrative access to your on-premise Jive instance.

Please note that the instructions in this article only apply to the on-premise deployment of Jive. If you have a Jive Hosted instance, please open up a support ticket to have this configured. Jive for Outlook is enabled out-of-the-box for Jive Cloud instances.

Solution

1. Install the Extended APIs plugin. This plugin is required for Jive products that depend on these APIs.
2. Navigate to Admin Console > System > Settings > Extended APIs.
3. Under the Modules tab, ensure that the Jive for Outlook is checked for the property Is Enabled.

   

4. Under the Desktop Applications tab, ensure that the Jive for Outlook is checked for the property Is Download Enabled.

   

Testing

1. Navigate to your Jive instance.
2. Click on your user avatar towards the top right corner and click on the Tools option.

   

3. You will be able to see Jive for Outlook listed as one of the available downloads.