Overview
As a Place owner, you can use the synchronization settings to define whether Google documents and their comments between Google and Jive should be in synchronization.
When the Place is configured to synchronize documents and comments, the new documents, edits, and comments show up both in the Jive Place and the Google group or folder activity streams.
This article provides the steps to change these settings when needed.
Process
To change the synchronization settings, follow these steps:
- Make sure you have administrator rights for the Place and its settings to use Jive for Google Docs.
- From the Place, click Manage > Settings.
- In the Group Features and Activity area, click Configure under the Google Drive external file
storage. - Select a different option in the Synchronization Google Docs section.
| Option | Description |
| Don't Synchronize Google Docs | This option enables synchronization of binary files, but not Google Docs. You can still create Google Docs from Jive, but you can only see them in Google Drive. |
| Synchronize Google Docs but Don't Synchronize Comments | This default option ensures that all files and Google Docs are synchronize¿ed between Google Drive and Jive, but does not synchronize comments made in Jive or in Google Docs. |
| Synchronize Google Docs and Comments | This option provides bi-directional synchronization of all activity. You can upload binary files or add Google docs in Google Drive (or Jive) and synchronize them back to Jive (or Google Drive). You can also synchronize Jive comments on a Google doc with document-level comments on the same doc in Google Drive Files and Docs. |
- Click Save.
Confirmation
To confirm that the change has been applied and working as expected, check the Place behavior to confirm the change is indeed the one you want.
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