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StreamOnce Integrations

Overview

StreamOnce breaks down information silos by bringing communication from a wide range of enterprise systems directly into your Jive community, where you can interact with it all in one place.

StreamOnce for Jive feeds information from various applications into a Jive group where group members can see it and interact with it.

This article provides the table with the supported StreamOnce integrations and it's working mechanism.

 

Information

StreamOnce can integrate with many applications. Some integrations feed application data into Jive where you can collaborate around it: some integrations support bidirectional information streaming and comment updating. If you need a different integration, please alert the Jive Sales team.

NOTE: StreamOnce is licensed on a per-user basis. Before you start using it in production, you should talk to your account manager about your plans for using StreamOnce.

 

Integration Who Benefits? How it Works Bidirectional Streaming?
Microsoft Exchange Any team currently using distribution lists for collaboration. Instead of being isolated in email inboxes and possibly deleted all messages remain in the group.
  • Messages sent to the email DL stream into a connected Jive group.
  • Members of the Jive Group can reply within Jive and the reply will go back out to the Distribution List.
 Yes
Google Groups (through Google Apps) Any team currently using Google Groups for collaboration. Instead of being isolated in email inboxes and possibly deleted, all messages remain in the group.
  • Messages sent to the Google group stream into a connected Jive group.
  • Members of the Jive Group can reply within Jive, and the reply will go back out to the Google group.
 Yes
Dropbox Teams that share files with partners or each other through Dropbox. For example, a partner can upload a deliverable into Dropbox. The internal team can then review and discuss the file from within a Jive group.
  • Files uploaded to a Dropbox folder will show up in the Jive group the folder is connected to, where community users can collaborate and comment on them.
  • Comments created in Jive do not go back to Dropbox.
 No
Evernote Sales and Business Development teams that are on the road and use Evernote to take meeting notes. When they take notes on a mobile device or laptop, their notes will be available within Jive for the rest of their team to collaborate around.
  • Notes saved to an Evernote notebook will show up in the Jive group the notebook is connected to.
  • Comments within Jive do not go back to Evernote.
 No
Chatter Sales teams can leverage Chatter to talk with each other, while other teams who help them to close deals can collaborate in Jive, chiming in as needed. Keeping the conversation in Jive can reduce the number of Salesforce licenses required for non-Sales teams.
  • Discussions created in a Chatter group stream into a connected Jive group.
  • Members of the Jive group can reply to the discussion, and the replies will go back to the Chatter group.
 Yes
Facebook Marketing and Support teams who want to monitor and discuss their Fan Pages. Centralizing the conversation lets them react immediately when needed without leaving Jive, or choose to discuss Facebook posts in context before replying.
  • Posts to a Facebook Fan Page stream into a connected Jive group.
  • Members of the Jive group can reply to the Facebook post, and the replies will go back to the Facebook fan page.
 Yes
Twitter Sales, Marketing and Support teams who want to monitor and discuss tweets from people or authors of interest.
  • Tweets from a connected Twitter handle stream into a connected Jive group.
  • Replies and group discussions will not ever be tweeted.
 No
RSS Any teams who currently rely on critical information from an RSS Feed as part of their workflow. RSS feeds stream into a connected Jive group. No
Yammer Teams that have already adopted Yammer can connect effectively with teams that have adopted Jive for collaboration. For example, when a question is posted in Yammer, members of a connected Jive Group can also see the question and provide answers.
  • Discussions created in a Yammer Groupstream into a connected Jive group.
  • Members of the Jive group can reply to the discussion, and the replies will go back to the Yammer group.
 Yes
Bugzilla Engineering teams who use Bugzilla for defect tracking can encourage richer interactions around issue resolution and draw in other teams who may not use Bugzilla, enhancing cross-team solution-building.
  • Any new bug created in Bugzilla that exceeds a set priority and severity is streamed into a connected Jive Group as a discussion and updates to these bugs are also synced to Jive.
  • When members of the Jive group reply to the discussion, the reply is synced to the Bugzilla page for that bug. However, new discussions created on the Jive side are not synced into Bugzilla.
 Yes
Jive2Jive Bridges two Jive communities by streaming discussions from group to group. For example, bring discussions from your external community right into your internal one where you can collaborate internally around solutions.
  • Stream activity from a group in one Jive community into a group in another Jive Community.
  • This functionality is only available for Open and Members Only groups.
 Yes
Jira Engineering teams who use Jira for defect tracking can encourage richer interactions around issue resolution and draw in other teams who may not use Jira, enhancing cross-team solution-building.
  • Based on a favorite filter defined in JIRA, streams in all newly created issues that meet the filter conditions, as well as any updates and comments on new and existing issues included in the filter.
  • Even better, any Jive comments posted in response to JIRA activity will be synced as comments to the appropriate JIRA issue.

    NOTE: Updates to existing comments on either side are not synced, in either direction.
 Yes

 

 

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  1. Priyanka Bhotika

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