This article provides guidance about how to handle custom Quests (e.g. Complete your Profile) that get manually triggered but do not get marked as completed as they should.
- Jive Interactive Intranet.
- Jive Core.
- Request permission to delete and recreate the custom Quest.
- Save the Quest details.
- Delete the failing Quest.
- Recreate it and test it.
Ask the customer to test the custom Quest and confirm it gets marked as completed.