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Articles

  • Configuring the Analytics Database

    Overview Analytics database is used to store the Community Manager Reports and Impact Metrics data for content in your Jive instance. This article describes the process of how to enable and configure ...

  • Configuring System Properties (On-Premise)

    Overview System properties allow a significant number of fine-grained configuration options that are not available through the user interface. This article guides you through the process of adding a s...

  • Restoring a Database via CLI

    Overview Once you have your DB download, you need to restore it in order to use it and access any information contained within. This article will show you how to restore it via CLI. Process Open a new...

  • Querying the Database via PG Admin

    Overview This article will show you how to execute SQL statements against your newly restored database using the PG Admin, and not intended to be a guide on how to construct your Own SQL statements (H...

  • Querying the Database via CLI

    Overview This article will show you how to execute SQL statements against your newly restored database using the CLI, and not intended to be a guide on how to construct your Own SQL statements (Here i...

  • Setting Up Jive for SharePoint Online and Office 365

    Overview Setting up the SharePoint Online integration requires configuration on both SharePoint and Jive side. Requirements Jive Requirements Jive 8 or current Cloud version of Jive. Office365 Integra...

  • How to open Jive content and uploaded documents as a PDF

    Overview   When clicking on a document created in Jive, by default, it is displayed in the Jive collaborative view - where people can Comment and Like the document:   The same happens when a document ...

  • Getting the ContainerID and ContainerType of a Place in Jive

    Overview You want to identify the containerID and the containerType of a place in Jive. These values may be needed for troubleshooting purposes (for example, they are needed for an investigation into ...