Whenever the French language is selected in your instance and you upload a static file, all non-English characters get replaced by ‘????’.
- You have the Jive Solutions Multiple-Language add-on installed.
- This can also be seen when the language is changed from English to French in some cases.
This was due to a known bug in Jive Cloud 3006.2, that was fixed in Jive Cloud 3006.3. Issue code: JVCLD-37993.
While the Cloud upgrades are automatically deployed, if you haven't yet been upgraded or have chosen to stay on an earlier version and now would like to upgrade, please get in touch with your Account Manager/Executive to arrange for the upgrade.
See JIRA JVCLD-37993.