Overview
This article describes the process to resolve the error, which does not allow the user to edit or update a document. The error shown is as follows:
'Unexpected Error Occurred'
Information
Jive Interactive Intranet - Jive Hosting
Process
You can follow the steps mentioned below, as a workaround:
- Copy everything from the document which is throwing the error.
- Create a new document.
- Paste all information and attach files if needed.
- Save and Publish.
- You should be able to update this new document.
- Delete the old document.
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