Overview

This article provides information on how to resolve issues pertaining to private events not generating notifications (neither inbox nor email) for invites.

Environment

Jive Cloud 2016.3.9.0
Jive HOP 9.0.6

Defect ID

JVHOPST-6451

Reproduction Steps

Create a private event.
Invite a second account to it with a private message.
Check that second account's email address.

Expected Result

Email is received with the message.
New notification item in the inbox.
Awaiting Response area is updated with the new invite.

Actual Result

No email is ever received.
No notification is received by inbox.
Awaiting Response area has no invite.

Resolution

Setting the system property event.private.allow.invite.emails to true in the admin console will give the expected result.

This issue was fixed in HOP 9.2.

Articles in this section

Private Events Do Not Generate Emails for Invites (Hosted)