Overview You may face an issue where users are receiving too many email notifications. Email notifications have been turned on for all users for system default news streams or custom news streams, and...
Overview After following a Place (Space or Group), the users of your Jive Community start receiving email notifications for all activity in the Place. This generates an undesirable amount of emails de...
Overview Emails are not being generated when they should be. Users are not receiving email notifications when new content like a new discussion post or blog is created. The issue is intermittent - and...
Overview A User is seeing a notification (Bell Icon). The user clicks the notification, and the Jive Notifications Inbox screen opens. But no messages are visible on this screen. This affects one part...
Overview Users are unable to mark any inbox items as read. New messages and notifications are not appearing in inboxes. This is a recent issue and was working fine previously. The user goes to Jive In...