Overview A user receives a notification when another user marks a document as helpful though: The user is not following the document in any stream. The user is not following any of the other users mar...
Overview You may notice that you don't get email notifications for the shared content in a Social Group even if you are following the Social Group and have the email notifications enabled. This articl...
Overview Users may report that the created and modified timestamp is wrong in the Inbox notification. This article explains the issue through the reproduction steps and provides information about the ...
Overview Email notifications are not being received for system announcements. Users are receiving the Jive Inbox notifications for system announcements but not the email notifications. Information Th...
Overview Most of the email notifications use, as a header, the following token: ${communityName} E.g., If the community's name is MyJive, then the token would read ${MyJive} For reference, the ${commu...
Overview Users who are following a Space or Social Group may notice that they are not receiving activity notifications when new blog posts, questions, or documents are published to that space, or if a...
Overview A user is not receiving forced email notifications on news feed updates. This KB article will guide the user through the process of fixing the issue. Forced in this case means that the news s...
Overview This article explains how you can track activities and updates related to the people, content, and places that you want to follow. Solution The easiest way to keep track of activities and up...
Overview You may notice that you have received an email notification about content from your community. However, when you visit the related content, you don't see yourself tagged or see another user t...
Overview Users may report an issue wherein they always see a new notification on their inbox icon, in the top right corner, next to the user Avatar, but when they go inside their inbox, there are no u...