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Document Stuck in Draft After Publishing

Overview

After editing a document, the published version displays a banner stating that:

The version displayed is a draft and the edit option is no longer present.

Upon inspecting the version manager, the user notices that the published version is exactly one version behind the last modification. The latest version in the manager has no content, and the previous version is the real entry.

Environment

  • Jive Interactive Intranet
  • Jive Core

Resolution

This happens because of a concurrency error (race condition).

In order to solve this issue, restore the last entry with the most updated content.

Choose files or drag and drop files
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  1. Priyanka Bhotika

  2. Posted

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