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Articles

  • Configuring Phrase Substitutions - On-Premise

    Overview If you wish to rename certain names or phrases in the Jive user interface, you may do so using Phrase Substitution. Phrase Substitution requires the use of a theme and individual translations...

  • Hosted/On-Prem - Run Queries in DES Against Analytics Data

    Overview You want to run queries against analytics to determine when someone has looked at a piece of content at any given point. You want access to DES so you can run such queries You want to be able...

  • Records Retention Extension

    Overview The Records Retention Extension tracks the creation or update of the user-generated content within Jive and delivers it to an external archival system. The retained events are described in th...

  • How to Access Jive Cloud Admin (JCA)

    Overview You might want to access Jive Cloud Admin (JCA). You can use JCA for maintenance tasks such as: Restart a Site or Schedule a Restart Download Logs Create Reports Manage SSL Certificates White...

  • CSP/X-Frame Options Missing and HSTS Max-Age Too Low in Jive HTTP Headers

    Overview You have recently done a security audit of Jive CSP audit revealed that X-Frame options are missing. The HSTS Max-Age is set to 15768000 (6 months), and you want to make this a larger value. ...

  • Security and Privacy in Jive

    Overview Data Security has 3 main elements: Confidentiality ensures that data is accessed only by authorized individuals. Integrity ensures that information is reliable as well as accurate. Availabili...

  • Historic Log Files from 6 Months Ago or Earlier - Jive Hosted

    Overview You want a snapshot of historic log files. You are on a Hosted instance of Jive You want log files from 6 months ago, or earlier. Information Logs are rolling, only the last 11 are accessible...

  • Maintenance Mode in Jive

    Overview Maintenance Mode is a way to display a user-friendly message to site visitors when the site is taken offline for maintenance work. Instead of technical error messages like “404 Page Not Found...

  • Jive Site Gone Into Maintenance Mode Unexpectedly

    Overview Your Jive site has unexpectedly gone into maintenance mode. Users are seeing the maintenance page when they try to access Jive.   Solution This usually happens if one or more web nodes go dow...

  • Jive HOP 9.4 and Log4J Vulnerabilities Disclosed on January 2022

    Overview On January 18, 2022, Apache disclosed details of three critical vulnerabilities impacting Log4j 1.2.  You want to know if Jive Hosted/On-Premise v9.4.0.0 is affected by these vulnerabilities....