Users are unable to mark any inbox items as read. New messages and notifications are not appearing in inboxes.
- This is a recent issue and was working fine previously.
- The user goes to Jive Inbox in the browser and reads an outstanding item. The item becomes non-bold. Upon refreshing the page, the item goes back to being unread.
This article applies to Jive On-Premise Instances only.
This can be resolved by rebuilding the EAE Streams